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Starting with a system upgraded to Win 10 but somehow without administrator status, Microsoft were very little help. Eventually they instructed my wife to crash the lot and then things got to the point where your disc was the only way back. HP were equally unhelpfull as the BIOS would not allow reboot from the USB stick I had prepared with the downloaded 64 bit image. The CD/DVD drive would not copy the necessary startup code because we did not have administrator status. My PC is still XP so no DVD capability. In the end, and with no other choice, I loaded the recovery disc wondering how it would determine the 32/64 bit choice. I left it running for quite a while but it came up trumps. Of course the story goes on having to restore all the peripheral drivers and programs (even the sound was screwed because MS knows best). We are now back in business with full privileges. Thank you.
Two discs from SRW and email support brought my dead laptop back to life
I lost my C: drive on my new Asus windows 10 computer, but before I swapped my HP C:drive to Asus I wanted to repair or recover the windows 10, but windows 10 wouldn't start. This disc, came within 2 days, allowed my to start the windows 10 to at least attempt to recover or repair or diagnose any software issue. It was instrumental in my case in investigating what was fundamentally a hardware problem with my seagate 2TB hard drive. However,I will definitely use this company again.
I found it incredibly easy using the disc myself to fix my computer, and was really happy that I wouldn't have to take it to someone to fix it for me and charge me more than what I paid for the disc!
in general ok but item was sent late (05.01.2017 date on stamp) and i was expecting it faster as i received dispatch confirmation that item was sent on 28.12.2016. but anyway as i say sh..t happens:) overall good experience. thank you